The term reputable just means to have a good reputation. Therefore, when choosing a courier service to the USA, you must ensure that their reputation is up to your standards. Most people wonder how to do that since a lot of testimonials are written by content writers and not from actual customers. However, there are a few things you can look for in the company and various options you have available to you.
Read Testimonials/Reviews
While you shouldn’t base the entire decision on a few testimonials, they can be an excellent place to start. Yes, many couriers will hire people to write good things about them, which is done in almost every industry. However, there are a few ways to ensure that what you’re reading is true. Make sure that there are names and not just ‘anonymous’ testimonials. When reading them, see if they sound like something you would say or have misspellings or grammatical errors. Most people don’t proofread their review before sending it, so these may be legitimate.
Guarantees
A reputable courier service to the USA should provide a money-back guarantee. If you use their services and are unsatisfied, you should contact them to let them know. They should offer to refund your money and may even offer discounts on future needs.
Certificates/Approvals
Some couriers will list their certificates, which can be helpful in determining if they are trustworthy. For example, they should have a certificate of registration documents that state they are registered couriers and where they can ship to/from. They may also have customer satisfaction reports. Likewise, their website may be approved as a trustworthy source that uses security measures and is easy to read, understand and use.
Customer Service
Another good way to determine if the courier service to the USA is reputable is to call or contact customer service and see if they respond in a professional and courteous manner.
